Have you ever seen a customer
walking around the lot with one of the other sales people, and thought you
recognized them? Later you asked him/her who the people were, only to find out
you had sold them a car three years ago. You probably asked if they asked for
you. The answer most often given is; "I bought a car here before, but I don't
remember the person's name." Don't let this happen to you again.
We have two programs developed for you to help you get their repeat business.
Both are four cards that go out over a period of two or three years. They thank
the client for their business, ask for referrals, and ask for repeat
business. One set is very business orientated, And the other
is more humorous. |